May 14, 2018

Is your strategy a “Wild Ass Guess”?

Start with a dream Strategy starts with a dream that becomes a 10-30 year goal.  Why do so many companies not achieve their dream?  It is because most companies are…
Read More
March 31, 2014

Customer Service or Customer Retention?

The world has changed.  The level of service our customers are requiring has changed dramatically.  How do you know if you are actually delivering better service? We want great customer…
Read More
February 3, 2014

It Shouldn’t Be About YOU

As an entrepreneur, you should be building your business model and infrastructure as if you weren't there. You should be doing this from the start. Too many company's value point…
Read More
December 30, 2013

Foundation for Positive Cash Flow

I am regularly asked, "What are the things I should be looking at to ensure I have no cash flow problems?" There are numerous answers depending on your business type…
Read More